Add M6710 to 8200:"enclmgmt failed parsing upgrade request"

[stegostoreus]

3par 8200 - 2 nodes 2 enclosures.
It was working fine for a long time. I'm attempting to add a third enclosure.
The enclosure is an M6710 that was previously connected to a 3par 7200 system.
The I/0 cards on the M6710 have been replaced with cards from an 8000 series enclosure sourced from ebay.

The system seems to recognize it, but it needs a firmware update.
When attempting to update it there are errors.

For one thing, the system sees the cards in the new cage in opposite positions.
I was very careful to follow the cabling guides and have checked several times.
The card that is in the top, the system sees as card 0 instead of 1.
When trying to upgrade previously, it wanted the cabling swapped between the cards:
====================================================
cage3 - Move (cage3, I/O 0, DP-1) to (cage3, I/O 1, DP-1)
cage3 - Move (cage3, I/O 0, DP-2) to (cage3, I/O 1, DP-2)
cage3 - Move (cage3, I/O 1, DP-1) to (cage3, I/O 0, DP-1)
====================================================
But after adjusting the cabling as prescribed, checkhealth returns an error about the Loops being on the wrong nodes :
====================================================
Cage cage:3 LoopA should be on even node
Cage cage:3 LoopB should be on odd node
Cage cage:3 Firmware is not current
=====================================================



I'm wondering if it's trying to upgrade something other than the cards.
We tried to swap the card with a known good one in a different enclosure to see if we could make it upgrade there. But once we do that, the system reports everything the same - firmware update needed on the same cage. It doesn't see anything needing an upgrade in the known good enclosure with the suspect card from the M6710, but it sees the same errors on the M6710 with that known good card there.

At this point I'm not sure what else to try except removing the enclosure, switching places for card 0 and 1, and attempting again, but I don't think that's the problem.

I can't find any reference to this 'enclmgmt failed parsing upgrade request' anywhere. I'm wondering if I'm trying to do something that's not supposed to work?

Thanks in advance for any insight.

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====================================================
% showversion -a -b
Release version 3.3.2.135
Patches: P01

Component Name Version
CLI Server 3.3.2.140 (P01)
CLI Client 3.3.2.140
System Manager 3.3.2.140 (P01)
Kernel 3.3.2.135
TPD Kernel Code 3.3.2.135
TPD Kernel Patch 3.3.2.140 (P01)
CIM Server 3.3.2.140 (P01)
WSAPI Server 3.3.2.135
Console Menu 3.3.2.135
Event Manager 3.3.2.135
Internal Test Tools 3.3.2.135
LD Check Tools 3.3.2.135
Network Controller 3.3.2.140 (P01)
Node Disk Scrubber 3.3.2.135
PD Scrubber 3.3.2.135
Per-Node Server 3.3.2.135
Persistent Repository 3.3.2.135
Powerfail Tools 3.3.2.135
Preserved Data Tools 3.3.2.140 (P01)
Process Monitor 3.3.2.135
Software Updater 3.3.2.135
TOC Server 3.3.2.135
VV Check Tools 3.3.2.140 (P01)
Upgrade Tool 210713.U038
File Persona 1.6.101.1-20201118
SNMP Agent 1.14.0
SSH 7.9p1-10
VASA Provider 3.1.9.3 (P01)
Legacy FW Database 3.3.2.135
Legacy Drive FW 3.3.2.135
Emulex Drive FW 3.3.2.135
Legacy HGST Drive FW 3.3.2.135
Samsung FIPS Drive FW 3.3.2.135
Samsung nonFIPS FW 3.3.2.135
Seagate FIPS Drive FW 3.3.2.135
Seagate nonFIPS FW 3.3.2.135
WDC FIPS 10K Drive FW 3.3.2.135
WDC FIPS 15K Drive FW 3.3.2.135
WDC FIPS SSD FW 3.3.2.135
WDC nonFIPS 10K FW 3.3.2.135
WDC nonFIPS 15K FW 3.3.2.135
WDC nonFIPS 7.2K FW 3.3.2.135
WDC nonFIPS SSD FW 3.3.2.135
Intel SCM FW 3.3.2.135
UEFI BIOS 05.05.07
MCU Firmware (OKI) 4.9.20
MCU Firmware (STM) 5.5.00
Cage Firmware (DC1) 4.44
Cage Firmware (DC2) 2.64
Cage Firmware (DC3) 08
Cage Firmware (DC4) 2.64
Cage Firmware (DCN1) 409b
Cage Firmware (DCN2) 409b
Cage Firmware (DCS1) 409b
Cage Firmware (DCS2) 409b
Cage Firmware (DCS5) 3.07
Cage Firmware (DCS6) 3.07
Cage Firmware (DCS7) 409b
Cage Firmware (DCS8) 409b
QLogic QLA4052C HBA Firmware 03.00.01.77
QLogic QLE8242 CNA Firmware 04.15.27
QLogic 260x HBA FC Firmware 174.03.70
QLogic 27xx/268x HBA FC Firmware 174.03.70
QLogic 83xx HBA FCoE Firmware 08.01.05
QLogic 8300 HBA iSCSI Firmware 05.07.51
Emulex LP11002 HBA Firmware 02.82.x10
Emulex LPe12002 HBA Firmware 02.10.x08
Emulex LPe12004 HBA Firmware 02.10.x08
Emulex LPe16002 HBA Firmware 11.4.415.0
Emulex LPe16004 HBA Firmware 11.4.415.0
3PAR FC044X HBA Firmware 200A8
LSI 9201-16e HBA Firmware 20.00.13
LSI 9205-8e HBA Firmware 20.00.13
LSI 9300-8e HBA Firmware 10.10.03
====================================================

====================================================
% admithw -checkonly
Checking nodes...
Checking volumes...
Checking system LDs...
After an upgrade from 2.2.4 or earlier, if sufficient space is present
admithw will automatically remove and recreate the preserved data LDs
with a larger set size to improve their availability
Checking ports...
Checking SAS HBA firmware...
Checking 4 SAS Port(s) for firmware upgrades
Checking state of disks...
Checking for drive table upgrade packages
Checking cabling...
Checking cage firmware...
1 cage(s) require firmware upgrades. This will require approximately 15-60 minutes
Checking system health...
Checking alert
Checking ao
Checking cabling
Checking cage
Checking cert
Checking dar
Checking date
Checking file
Checking fs
Checking host
Checking hostkeys
Checking ld
Checking license
Checking network
Checking node
Checking pd
Checking pdch
Checking port
Checking qos
Checking rc
Checking snmp
Checking task
Checking vlun
Checking vv
Checking sp
No issues reported.
admithw has completed
====================================================

====================================================
% admithw -notune -ni
Checking nodes...
Checking volumes...
Checking system LDs...
Checking ports...
Checking SAS HBA firmware...
Checking 4 SAS Port(s) for firmware upgrades
Checking state of disks...
Checking cabling...
Checking if this is an upgrade that added new drive types...
Checking for disks to admit...
Admitting PDs: this step can take an extended period of time based on load
0 disks admitted
Checking admin volume...
Admin volume exists
Checking cage firmware...
1 cage(s) require firmware upgrades. This will require approximately 15-60 minutes
2023-11-27 09:23:50 EST Upgrading cage firmware in parallel
Upgrading all cages in parallel. Please monitor the progress with "upgradecage -status".
ERROR: unable to start upgrade: enclmgmt failed parsing upgrade request.
====================================================


====================================================
% upgradecage -status
Cage OverallState StartTime StopTime Current State Pending Completed FailureDetail
cage0 succeeded 2023-11-01 21:01:02 EDT 2023-11-01 21:03:51 EDT -- -- -- sepA --
cage1 skipped -- -- -- -- -- -- --
cage2 skipped -- -- -- -- -- -- --
====================================================

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[MammaGutt]

7k and 8k enclosures are not comptible. 7k is 6G SAS, 8k is 12G SAS. I have very little confidence that you will be able to see any real life in your Frankenstein enclosure.

[stegostoreus]

Thanks very much for the reply.

Ok. We were hoping the controllers from the 8k series would make that work, but I suppose even with the controllers matching that there might be something that can't support that throughput upstream of the controllers. And in that case the cryptic error 'enclmgmt...' that I can't find reference to anywhere is sort of expected.

If anyone has any ideas I appreciate it, and I'll try until I guess we can find an 8k enclosure with no cards to put in its place instead.
Or if anyone is curious how the system is seeing that 7k series cage I'm glad to run show commands.

This forum has been very helpful in learning about these things - thanks again.

[MammaGutt]

Not sure where you're at..... but 8k cages come cheap of ebay if you're looking for something to a lab. The 8000 system was launched 8 years ago or so, so there is a significant number of systems that have gone out of production and into the second hand market.

If you're looking at more of a production type of system, there are many brokers that sell refurbished cages with warranty. Even HPE does that thru their HPE Renew/Refurbished programs thru HPE Financial Services for hardware that has been returned from lease.

[stegostoreus]

Yeah that may be the way we end up going is to find an 8k series enclosure.
A concern though is finding one that's not on a newer firmware than we're running that we won't be able to add to the system.

This is kind of a long shot, but are there any sellers people are familiar with where you might be able to find out the software version before purchasing? I've been searching a while with no luck.

Thanks again for the help.

[MammaGutt]

3.3.2 as you’re running is close to as new as it gets.

3PAR will downgrade cage firmware if required when admitting.