bshaffer wrote:
An update on this. When the tech initially replaced PS0, he got an error in SSMC about the power supply being unsupported. However, this also triggered an alert in SSMC that PS1 was also unsupported. Is that normal? When he put the old PS back into slot 0, the PS1 error resolved itself. We have ordered two more tested and verified functional power supplies to attempt replacing PS0 again but I wanted to mention that one bit of info.
Assuming the issue remains, we will have to look into cage replacement. We don't have enough spare space to relocate all the chunklets to the other 3 cages in the array, so it will be interesting.
If you insert a PSU that isn't identical as the other installed PSU it will be listed as unsupported. So if PS0 was different from PS1, then PS1 would start complaining.
One option for cage replacement is to add a new cage, move drives one by one or in pairs and dismiss the "failed" cage in the end.