Josh26 wrote:
Patrick wrote:
So much for customer upgradable...
Where did you see the suggestion that it would be customer upgradable?
I bring this up constantly, with our sales rep and our TAM, and I've only ever gotten a discussion about how releasing any documentation on the process would harm intellectual property, etc etc.
When we were evaluating arrays years ago that was one of the selling points for us.
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=c04951014With each GA release, HPE provides buried in the docs somewhere self-upgrade instructions.
HPEStorageGuy wrote:
3.3.1 is in "controlled release". I believe once it's made generally available, it will be customer upgradable.
A bit of feedback, when new revs are announced as available for arrays there is no mention that these releases are almost always "controlled releases" and no date is ever mentioned during these new rev announcements of when the code will actually reach true "general availability". Industry wide when vendors announce that products are available for use in production is a GA, not a controlled beta release. I know "beta" is harsh but when code can't be trusted in production for all customers that is what it is.
I'm hoping in the future when the Gen6 ASIC-based gear is released there will be less dependency on the 3par-sps group where customers can get access to and deploy code when it's actually announced as being available. The current patching between scheduling multiple arrays, the delays involved with upgrading because of scheduling conflicts, language barriers, and copy/paste script reading first level deployment staff it is very disheartening when compared with how 3Par support was years ago.